Terms of use

These terms govern your use of Scrollify at scrollify.io (the "Service"). By creating an account, trying a guest demo, or otherwise using the Service you agree to these terms and to our privacy policy. If you use the Service on behalf of an organisation, you confirm you are authorised to accept these terms for it.

1. The service

Scrollify converts URLs you submit into visual exports (video and image files) and prepares images you upload, according to your configuration and our technical capabilities. We may change, suspend, or discontinue features. Where a change materially reduces what a paid plan includes, we will give reasonable advance notice.

2. Eligibility and accounts

You must be at least 16 years old, or the age of digital consent in your country if higher, to use the Service. Most features require an account. You can sign up with an email and password or sign in through Google, GitHub, or Discord. You must provide accurate information, keep your login details safe, and tell us promptly if you suspect unauthorised access. You are responsible for activity under your account unless it results from our failure to secure the Service. One person may not run multiple free accounts or guest sessions to get around plan limits.

3. Acceptable use

You must not use the Service to:

• capture or distribute content you do not have the right to use;
• capture, store, or share child sexual abuse material, non-consensual intimate imagery, or content that promotes terrorism or violent extremism;
• harass, defame, or invade the privacy of others, or collect personal data from third-party sites unlawfully;
• submit URLs that point to private networks, localhost, or internal infrastructure;
• circumvent authentication, paywalls, or access controls on third-party sites;
• generate exports for illegal purposes or in violation of a third-party site's terms of service;
• overload, probe, attack, or attempt to reverse-engineer the Service, or bypass quotas, watermarks, or rate limits;
• resell or provide the Service to others as a standalone product without our written agreement.

We may refuse, stop, or remove any job, export, or share link that we reasonably believe breaches these terms or the law, and we may report illegal content to the relevant authorities.

4. Dark Web (.onion) capture

On eligible plans, .onion capture is available only after you accept the additional acceptable-use attestation shown in the app. That attestation forms part of these terms. To support lawful use and respond to legal requests, we keep a record of each acceptance and log every .onion capture attempt. Exports of .onion pages are always private and cannot be published to the public gallery. Breaching the attestation leads to immediate termination of your account and may be reported to law enforcement.

5. Your content and third-party sites

You keep all rights you have in the URLs, uploads, and exports you create ("your content"). You are solely responsible for making sure you have the right to capture and use material from the URLs you submit and the files you upload. You give us a limited, worldwide, non-exclusive licence to host, process, and transmit your content only as needed to run the Service for you, including serving share links you create. We do not use your exports to advertise the Service unless you opt in to the public showcase. You can withdraw that opt-in at any time, and the export will then stop appearing in the showcase. We do not endorse the third-party websites you process through the Service.

6. Exports, share links, and storage

Completed exports are stored on our servers and accessible from your library. When you create a public share link, anyone who has that link can view and download the file. You can revoke share links at any time. The Service is not a backup or archive service, so keep your own copies of anything important. We may remove export files after a period of inactivity, when storage limits for your plan are exceeded (with notice), or when your account is deleted.

Moderation. Content on the Service is moderated. By using the Service you agree that URLs you submit, files you upload, and the exports we generate may be viewed by our team and automated systems to enforce these terms and keep the Service safe, and may be used for research and to improve the Service. See the Privacy Policy for how this data is handled.

7. Plans, billing, and cancellation

Usage is subject to the quotas of your plan (free, starter, pro, business). Monthly export limits are counted when a job is created, not when it is deleted. Paid subscriptions renew automatically at the end of each billing period until you cancel, and they are billed through our payment processors. Cryptocurrency payment options may also be available. If you change plan during a billing period, the change is prorated. An upgrade charges the difference for the rest of the period straight away, and a downgrade credits the unused time against your future invoices. You can cancel at any time. Cancellation takes effect at the end of the current billing period, and you keep paid features until then. Except where the law requires otherwise or we state otherwise in writing, fees already paid are non-refundable, including for partly used periods. We will notify you before a price change applies to your subscription, so you can cancel before it takes effect. You are responsible for any taxes that apply. We may downgrade or suspend accounts with failed or reversed payments.

8. Pro trial codes

We may issue codes that give Pro features for a set period. Each account can redeem one trial. Codes have no cash value, cannot be transferred or resold, and may have a limited number of uses or an expiry date. When a trial ends, your account returns to its previous plan automatically, and you are not charged unless you choose to subscribe. We may cancel codes that were obtained or used fraudulently.

9. Watermarks and bonus credits

Free and starter plan exports, and guest demos, may include a watermark. Eligible plans can earn bonus export credits by opting into watermarking. Credits are applied to future exports, have no cash value, and cannot be transferred or refunded. You must not remove or obscure watermarks.

10. Our intellectual property and feedback

The Service, including its software, design, and branding, belongs to us and our licensors. These terms do not give you any rights in it beyond using the Service as described here. If you send us suggestions or feedback, we may use them without any obligation to you.

11. Availability and disclaimers

The Service is provided "as is" and "as available". To the extent permitted by law, we make no warranties of merchantability, fitness for a particular purpose, or uninterrupted or error-free operation. Export jobs may fail because of site availability, page complexity, anti-bot measures, or infrastructure limits. We make reasonable efforts to process jobs, but we do not guarantee completion or that an export will exactly match the live page. We are not responsible for delays or failures caused by events beyond our reasonable control.

12. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, data, or goodwill. Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim or 50 USD. None of this limits liability that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence.

13. Indemnity

To the extent permitted by law, you agree to cover our reasonable losses and costs, including legal fees, arising from third-party claims caused by your content, your use of a site you captured, or your breach of these terms. This does not apply to claims caused by our own breach or negligence.

14. Suspension and termination

We may suspend or terminate access for breaches of these terms, non-payment, legal requirements, or activity that risks harm to the Service or others. Where reasonable and lawful, we will tell you why and give you a chance to fix the problem first. Serious abuse, such as the content described in section 3 or breach of the .onion attestation, may lead to immediate termination. You may delete your account at any time in your account settings (Settings → Delete account) or by contacting us. Deleting your account cancels any subscription immediately and permanently removes your exports. Fees already paid are not refunded, except where the law requires otherwise. If we terminate a paid account without cause, we will refund any prepaid fees for the unused period.

15. Your statutory rights

If you are a consumer, nothing in these terms affects the rights you have under the mandatory consumer protection laws of your country of residence.

16. Changes to these terms

We may update these terms, and the "Last updated" date will change when we do. For material changes, we will notify account holders by email or in the app at least 14 days before they take effect, unless a change is required sooner by law or to address abuse. If you continue to use the Service after changes take effect, you accept them where the law permits. If you do not agree, you may cancel before they apply.

17. General

If any part of these terms is found unenforceable, the rest remains in effect. If we do not enforce a right, we have not waived it. You may not transfer your account or these terms without our consent. We may transfer them as part of a merger, acquisition, or sale of assets, and we will notify you if we do.

18. Contact

For questions about these terms, use the contact form on the home page.